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Book printed at wrong size, interior correct
On receiving a proof of the first version of my book, which was supposed to be 6x9, I discovered it had been printed at 8.5x11, which isn't even an option for a saddle stitched book of 20-something pages.
I figured it must've been something I did wrong with the files I submitted, but after extensive tinkering and research on LuLu, it doesn't appear to be anything on my end--everything comes out the same.
I'm not sure what's happening, but I need to understand why the book printed in such a large (supposedly unavailable) size and what I need to do in order to fix that OR in order to format my interior to match the larger size.
Anyone have any experience with this? I submitted a help request, but it's been almost a week and I haven't heard back.