Negative sale

I have two new sales showing in 'Revenue', one is for 1x book with expected income, the other for -1x books with negative income. As they are in the same region ('CA') I am guessing they relate to the same sale but what does it mean, maybe a failed payment??






  • oncewasoncewas Librarian

    It could be that the sale could not be processed against the credit card or that the book was returned, for whatever reason.


    I sometimes see on Kindle that someone will order a copy of one of my book but the sale doesn't go through; I guess the credit card gets declined.

  • Hello picnic

    A negative sales number usually indicates a refund.


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