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Front cover printing is overflowing into the spine

The lulu printing process is consistently overrunning the front cover onto the spine. I'm not even using my own covers, I'm using the lulu templates. Proof is in images>


http://i.imgur.com/4ZPl40E.png

http://i.imgur.com/Hbzy5na.png
http://i.imgur.com/SOAujT4.png

Is this going to be fixed? Why is this happening?

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