Format 8.5x11 - text cut from right side

adv

Hi Colleagues,

I've experienced a problem creating print book 8.5x11 size.
I tried with and without bleeding (0.125 on each side), and got same result.
The text moved to the right side.
Previously I created books of 6x9 inches and A5, and everything was working normally.
What did I do wrong?
Please see below screenshots (it is Russian language).
1. The Lulu's preview:


2. Screenshot from the uploaded PDF


Thanks!

Paul_Lulu

The first screen grab looks like it might be our preview (from the book's sale page). That showing cut off could be a screen size issue. Flash player is...not amazing. 
If the printed book you received has text cut off, that would be either an issue with the file margins or an error at the printers. If you have a printed copy with cut off text, I suggest opening a support case so we can investigate that.

adv

I did not order the book due to the above problem. First I would like to understand root of this text cut off.
As I mentioned, in past I've created books 6x9 the same way, and Preview worked fine.
May this be the reason of text cut off: "B&W 8.5 x 11"/21.59 x 27.94 cm books will be printed at 8.25" x 11"/20.955 x 27.94 cm..."?
Maybe the document size I should create as 8.25 x 11 (instead of 8.5 x 11)?

Paul_Lulu

No, it's just the way the preview displays on your screen size. 
I would review the print-ready PDF, that's what we use to create the book. 

adv

Thanks Paul.