Converting to EPUB

I am having a real problem getting the Lulu converter to accept my files.  I keep getting the message "you don't seem to have any chapter headings".  I have done this before so I understand the drill.  I am using heading styles 1 & 2.  Sigil and calibre convert and read it just fine.  TOC is generated all looks good.  I have been  using  WPS office and open office to edit .  Why can't the lulu converter see my chapters?  Any ideas?
Ed Olsen  

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