We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

How to edit my already published book?

Since I had someone else navigate my book throught the lulu process, I do not know how to get in and make the few small edits that I now wish to make before announcing my book to the world.  I have all of the files he left me with.  What is my first step? How do I get into the text of my book?  Is there a tutorial someone can direct me to?  I should be able to make these edits in about 10 minutes, but have been putting it off, for a couple of months now, because I don't know how to navigate around, upload, etc.  Thanks.   

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