Print Quality and Distribution times in the UK
I am wondering if I am the only UK user of Lulu who has seen a marked deterioration in both the time taken to fulfil orders and the quality of the books being printed. I have had several complaints about spines on books being off centre, and today I received a batch of seven copies of the same title, five of which had the spine on the spine where it should be, and two of whioch had the spine half on the spine and half on the back cover - how is this possible, to have such a variation even in a small print run like 7 copies?
Also it takes longer and longer for books to get here, or so it seems, and given that Lulu charges over the odds for couriers and postage anyway, the least they could do is hurry it along a bit. I don't know if the delay is actually the couriers, to be honest, I think it's the time lag between placing the order and getting it printed and shipped, which leads me to wonder if a) Lulu have changed their Uk supplier of print and b) the new supplier isn't coping so well as the old supplier.
The order that came today contained another book that wasn't mine, or so I thought, until I flicked through it - the first half is some kind of anthology of gentle philosophcal wedding poetry but bound into the back is the entire text of my book! Very strange. I have raised a ticket about this particular order, but I just wanted to flag up the delays and the poor quality and see if any other UK users have had similar experiences.