Author name in metadata

I have received notice twice that my name in the metadata doesn't match.  I have checked, and double-checked but do not find a mismatch.  Can you help me?



  • oncewasoncewas Librarian

    You need to contact support. Nobody in the forum knows who you are

    or what name you used in your metadata.

  • Poor Maggie! You have such a lovely name. Of course we can help you -- with our eyes closed. Smiley Wink


    Can you give some more details? That is, if you haven't already gone to Support.



     A citizen of the world.

  • The author name on the cover has to match exactly the author name on the cover image. If you do make a support case, someone from our support team can look into it more closely to help sort out why exactly it is being rejected.

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