We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Hiring Book formatting help

I cant upload my PDF which was converted from Mac Pages to PDF.  I also need it converted to ebook format and a slight change to the cover.  Can anyone recommend someone I can hire for this

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