Lulu support extremely helpful
I just want to tell you all how helpful Lulu support was, especially Jessica. My son wrote a story and his little daughter illustrated it. I agreed to publish the book on Lulu. I explained to him that he had to make the file a PDF which he did. Unfortunately he did not embed the fonts. Foolishly I ordered 3 copies instead of just one and when I received the books I saw that the text was garbled. However when I contacted Lulu support and sent them some pages. a kind, efficient and very professional lady called Jessica embedded the fonts for me and sent me 3 complimentary copies which are perfect. THANK YOU LULU and JESSICA.
Maggie tells me we are now informed when the fonts are not embedded in PDF files- I wasn't told. I was informed that my pictures needed to be 300 resolutions but no mention that the fonts wern't embedded.