Sorry to be posting this here but I placed an order with Lulu and upon checking out it said that it could not process my billing information and to enter it again. I did and the same message appeared. However, when I checked my bank account it stated that I had been charged twice for this product that I do NOT have tracking information or conformation or anything.
At the time, I had not created a Lulu account so I do not see a Cancel Order option.
How can I cancel this order and get a refund? Please help!