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Issues with binding quality
I am becoming increasingly frustrated by the quality control of hardcover book binding received from Lulu in the UK. I have been consistantly printing books for nearly a decade and unfortunately the quality has deteriorated recently. I have most recently received four seperate books and on each occasion the binding has been very poor, not square, not glued correctly, with inconsistent margins etc. The books should never have left the factory. This is now becoming a significant issue as virtually 100% of books first received have to be rejected as a result. In the early days this was never a problem with Lulu. I cannot put these books into the general market if my purchasers always receive this quality of product. The books appear to come from Eastbourne - I assume from Antony Rowe? Can someone advise why this is happening please and what is being done to address this quality problem? Thank you