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charmaine797

Lulu Support!

Status: Filed
by charmaine797 on ‎10-25-2011 06:58 AM

Hi There,

It would be great and much more professional if LULU responded to their tickets (after a printing defect) at all. I have been sending numerous requests for support - but absolutely no response now after 11 days. Makes me regret going with LULU knowing that the follow up support is not there...

Even just an acknowledgement that someone is looking into my case would have made me feel less dissapointed.

 

Status: Filed
Hi There, I'm sorry you've had a poor experience with our help & support. We generally respond within a couple of days, but this is an area of our business we're constantly thriving to improve. I've sent you a private message for more information so we can help you as quickly as possible. Thanks again for using Lulu.
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  • support
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