0 Kudos

Lulu phone number

Status: Filed
by antpri on ‎10-05-2011 12:25


I believe it could be handy to have a phone number through which people can reach or place an order.


Status: Filed
on ‎10-05-2011 12:44

Lulu doesn't work like that.

Use Live Chat. 

by revans
on ‎10-05-2011 01:55

I'm sure with all the new authors they get, LULU would be flooded by phone calls hourly. I am sometimes frustrated because I publish my authors through this site, but support usual gets back to me in a reasonable time. A number would be great. We'd never get through to speak with some one though. I have been a valued member for over three years and this connect page is the best way to get answers to many problems. I'm glad they have it. 


Omar Brooks


E-Nertia Global 


by gafraser
on ‎10-05-2011 04:03


You charged my Credit card but then said the card was denied.

Visa says otherwise, imagine this site is here to rip off the  buyers too.

My advise to others is not to use Credit Cards as the use is easily abused.

I had to call my Visa company to alert them to any false or fake charges.

In conclusion I am not a Happy Customer and Caution others  before they have their credit card compromised.


Good Day & Caution to All !!!

Gordon Fraser

Vancouver, BC

on ‎10-05-2011 08:43

Ken is right. Lulu would be engulfed with people even asking how to phone them ...

And one must not forget that this site is free and call staff have to be paid for somehow.

BTW Gordon, why have you posted that in here? But if Lulu were here to rip people off they would have been shut down many years ago.


by Product Manager
on ‎12-09-2011 07:47
Status changed to: Filed
by 4MG
on ‎02-28-2012 09:07

I have tried sooo many times to down load an ebook. For what ever reason I am not able to do it. I have also used live chat to get help... which did not help. Of course there is not a phone number to actually call somebody. Very frustrating. My first and last order with Lulu... Waaaay too much trouble for something that should be very simple

on ‎02-28-2012 09:09

Pity you didn't ask for advice on the Forum.

by masonari
on ‎04-28-2012 10:56


I published my University's annual literary magazine as an ebook. However, when people try to download it, the order is stuck in "fulfilling." It is very important that the ebook is able to be downloaded. Please help.

by justawriter54
on ‎06-07-2012 12:21


hello i just did a book and i misspelled the title, can u correct it, it should be i scream you scream we all scream for icecream, by virginia s le master isbn 978-1-105-84729-5

on ‎06-07-2012 12:31
Too late. You need to delete/retire the project and make a new one.

Share an idea or suggestion for how to improve the Lulu self-publishing experience. You can also show your support for previous recommendations by assigning a star rating.

You must be a registered member of the Lulu Community to participate in the Ideas forum. Please review our community forum policies and guidelines before posting.

If you can't find what you are looking for in our knowledge base or community forums, please visit our Support Page to email our Lulu Support Staff.


Lulu is an advocate for global consumer privacy rights, protection and security. Copyright © 2002-2017 Lulu Press, Inc. All Rights Reserved.