Your entire email response is primarily set up for problems and more specifically, specific problems - order, damage, services etc., but no links to just say:
"WOW - OMG just received my order to proof my recently submitted book, and the quality was far beyond what I expected, delivered on time and in excellent condition. I am so soooo excited!!! There is nothing quite like having your own work and words in a hardback book with full glossy dust cover!!!! Go a head a crow all of you at Lulu and pass it on to the printer. THANK YOU! Happy New Liberty!"
Dahni, 1 of WE the People
and author of RESET "An Un-alien's Guide to Resetting Our Republic." - Coming soon everywhere!
OH and my bright idea - make a contact place just in case someone like me that is too excited for words and has nothing to criticize, condemn or complain about, but just wants to SEND KUDOS & PRAISE!