Go to Lulu Help pages

Return Policy

by on ‎07-28-2010 01:20 PM - edited on ‎02-03-2014 04:09 PM by Community Moderator Community Moderator (93,482 Views)

Print on Demand Books and Calenders:
If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy. Please notify us within 30 days of purchase through our online order help form. Lulu accepts no responsibility for the quality of the content (including misspelled words, grammatical errors, etc.), formatting, design or overall appearance and will not provide refunds for those reasons.

Downloadable Content:
Downloads are not returnable or refundable and cannot be exchanged after purchase. If you need assistance with a purchase or download, please contact Lulu Support.

If an order is returned from a prison, Lulu will not refund or reorder.