Uploading via FTP does not work!!

[(anon)]

Help! Neither my wife or I can log on to the ftpupload.lulu.com server using a variety of different clients. Tried filezilla and fetch.

We both tried our usernames eg. johnsmithathotmaildotcom and passwords which work fine on the website but can't log on.

We have had nothing but trouble using this service. Sent a help request a few days ago and have heard nothing back.

This was supposed to be for an anniversary present but won't be ready in time now.

HELP??

[Belinda D'Alessandro]

When I use FTP for upload to Lulu, I enter the same email address (i.e actually used the at symbol and fullstops/periods in the email address rather than substituting words) with which I log into Lulu, not my user name, and I've never had a problem.

[roxannesphotos]

I have used Lulu for years, never having major issues until this past week....I have tried unsuccessfully for well over a week 24/7 literally, trying to upload several different pdfs via ftp (in case there was an issue  with one, but there is no way there is an issue with 7 different pdf files)..I have sent in an email for help but no repsonse. The files appear to go but when i go to my files they are not there..anyone else having ftp issues?

[vector149]

I've taken to using core ftp lite which works for me as I was experiencing probs with filezilla.

HTH

Cheers

Kev

[kotapress]

I am having similar issues here.  I cannot use the website via FireFox to upload anything, not even small files.  I can't use Filezilla anymore, just throws error at me after 20 minutes saying, "too many retries".  I can sometimes upload using the website, if I use Microsoft Exploder, but even that takes forever -- and often doesn't work at all.  What the heck is going on?  We've been using lulu.com for years now, and this is the first time I've ever had issue.  Also, putting in help tickets lately seems to be worthless.  They are never handled.  I only get help and answers here on the forums...

???

thanks much,

k-

[sunnyclaus]

I am having the same problem - have used a few different ftp clients to no avail... what the heck? It is getting really frustrating!

[earthlydelights]

I've always used Filezilla but today I can't seem to talk to their server no matter what I type in.

[dangerousderk]

I uploaded a dvd iso file all last night for 13 hours using filezilla.

It uploaded fine but isn't showing in myfiles.

[wowu]

I have the same problem .... nothing works. The server replys:

Login authentication failed.

Ni chance to get in. I had to use the wizard to upload my file.

[cognito · Accepted solution]

I am using Core Lite. It makes the connection just fine. But once it gets to 85% of the upload it shows the file as havung been transferred across to the Lulu site directory and then just "FAILS" - every time - after 3 F'en hours. Report that the Lulu site has terminated the connection.

Also will only connect at HTTP "connection" setting  and never at FTP.

What to do?