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Occasional Creator
fayescookbook
Posts: 3
Registered: 02-11-2010

Time to process

Case: 00333806
Once I upload and place order for hardcover book with color photos on every page, how long will it take to ship?
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Honored Creator
Belinda D'Alessandro
Posts: 1,219
Registered: 02-11-2010

Re: Time to process

Manufacturing times are listed on this help page, which also lists shipping times: http://www.lulu.com/en/help/shipping_faq

Manufacturing times are as follows:

•Paperback Books - Ship in 3 to 5 business days (Orders of more than 25 may take from 6-8 business days.)
•Hardcover Books - Ship in 10 to 12 business days
•Artwork - Ship in 3 to 5 business days
•CDs & DVDs - Ship in 3 to 5 business days
•Downloads - Available immediately in your downloads/purchases.

Shipping times vary depending on the type of product being produced, the country to which a product is being shipped and the shipping method chosen.

For fast-track printing, details of that service are listed on this help page: http://www.lulu.com/en/help/fasttrack_printing
Kind Regards
Belinda D'Alessandro
Author, Managing Editor BDA Books
Website: http://www.bdabooks.com.au
My Lulu Store: http://stores.lulu.com/bdabooks
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M N
Occasional Visitor
M N
Posts: 1
Registered: 02-20-2010

Re: Time to process

Hi there,

Since your redesign of the help areas of the site, that link to the manufacturing & shipping times doesn't work any longer, and I can't find it again through search.

Can you post a link to a simple page outlining both the manufacturing times and shipping speed (so, all turnaround time from my upload) for different book types?

Thanks!

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Honored Creator
Belinda D'Alessandro
Posts: 1,219
Registered: 02-11-2010

Re: Time to process

Try these 2 links: 

Shipping Times and Options 

How long until my order ships?

Kind Regards
Belinda D'Alessandro
Author, Managing Editor BDA Books
Website: http://www.bdabooks.com.au
My Lulu Store: http://stores.lulu.com/bdabooks
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Occasional Visitor
tedsan22
Posts: 2
Registered: 03-05-2010

Re: Time to process

I found a blog post from August 2009 that says fasttrack shipping will be temporarily unavailable. Is it safe to assume it is back at this point?

If I were to order a hardcover color book on Wednesday of this week with fasttrack shipping, how reliably would it come by Saturday of this week?


Thanks

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Occasional Visitor
lees1a
Posts: 6
Registered: 10-14-2010

Re: Time to process

However....if you order a hard back book at the same time as the paperback you have to wait for the hardback before the order is shipped.  I was told by Nick Popio that this was not the case and that the paperback would be shipped when ready.  It is now 5 business days since my order and the paperback has not been shipped and I have been told by another customer service agent that I have to wait for the hardback.. Beware of empty promises.

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