Can somebody please help? Problem with JPEG photos in book

[rleblanc]

I have uploaded JPEG files that are all showing a gold triangle with an exclamation point inside them.  I have tried resizing the photos many different ways, but it still is not fixing the problem.  Can someone offer a solution as to how I get my JPEG images to 300 dpi so I don't have this error problem?  I really don't want to use Photoshop.  Any other online suggestions that don't involve a download of software?

[Ken Anderson]

Use Fireworks if you don´t like Photoshop.

[rleblanc]

Fireworks idoesn't work.  It shows it is for graphics.  I have photos that need resizing, not graphics that need to be created.  When I call Adobe's customer support, it is a bunch of east Indians who don't know what they're doing and don't answer questions.  CAN ANYBODY HELP WITH SUCH A SIMPLE QUESTION?

[Ken Anderson]

But that is exactly what graphics program's do, amongst other things. If you get stuck then ask someone to it for you.

[rleblanc]

That is a really rude response and a copout.  Your agency should be helping the public who are trying to do this themselves.  I don't want to ask someone else to do it.  I shouldn't have to.  I don't have a graphic to CREATE.  It is a PHOTO that is already there that needs to be ENLARGED  Graphics programs work with GRAPHICS which is artwork used to create something from scratch.  A photo is not my definition of a graphic.  When I typed in Fireworks in a search engine, all it did was give me options for firework photos.  You also need to tell the public who puts it out.  I had no idea where to look and had to search for an hour to see Adobe puts it out.

Still no help from Lulu.  I am not impressed in the least.

[ErinW]

Hello!

If you're using Photoshop, there's a great video tutorial on how to change the DPI of an image, you can check that out here:

http://www.youtube.com/watch?v=NT9j0O4kyrg

How it's done depends on the photo editing software that you are using; I would recommend using Photoshop if you already have it. I would also recommend reviewing this PDF on Changing DPI in an image, which you can download by pasting this URL into your browser:

www.ccbirding.com/dcsig/howto/dpi/dpi.pdf

[sophierj]

Just so you know, Ken is not from Lulu, he is a self-publisher like anyone else, he just answers a lot of questions... 

[her_benny_hocking]

A few years back I would have said this with certainty, but not now. There may well be some option on some non-graphics programme (or non photo editing prog) which has a quick-fix DPI setting, I doubt it, but there may be. If you do not have a graphics prog either purchased and / or downloaded, and it would appear you do not, then do try the default programmes you probably do have and maybe at this moment do not know you have them - these are Paint - and Microsoft Picture Manager. If they do not appear on the main prog list after 'start' then look in things like 'accessories' although this itself maybe within something else like 'Tools'. If you find them, then open one or both, and then you can change the DPI. Or - go to the image you need to adjust, right click, and then click on 'Open With. . .' or similarly worded, you may see these programmes listed there.

[kevinlomas]

Why are some people so rude when you reply to them with the right answer?! It makes you not want to help.

A photo IS graphics. a JPG IS graphics, that is what the G stands for. ( http://en.wikipedia.org/wiki/Joint_Photographic_Experts_Group )

And oh dear, you searched for a whole hour ...

Sigh ...

[Greg Banks (BDDesign Online)]

As unbelievable as this may be to you, the world doesn't revolve around YOUR definition of things, and since digital photos are indeed GRAPHICS, many "graphics programs" like Fireworks is just as capable of editing photos as any other.

And I believe there is an online version of Photoshop you can use for free. No downloading of software involved. It's limited, but may do enough to help with your problem.