04-07-2012 06:34 AM
Oh yes, all my projects are still there under "My Lulu" but in each case the only format listed (and available for purchase) is the PDF version of the book! There does not seem to be any way to request a PRINTED version of my books, and I can't find any method for adding that option... Wayne
04-07-2012 06:51 AM - edited 04-07-2012 06:54 AM
04-07-2012 09:47 AM
04-08-2012 09:53 AM
I have been using Lulu for ages for some books I order frequently, but do not sell to the general public, they are private. All my books were converted to pdf, and now some of them are not available in the original print format, I get this- Hmmm, we can't find this product. I have ordered this product frequently, and have to have it today to be ordered and shipped. What is going on? Any assistance would be appreciated. I need to know that when I need one of my texts they are readily available.
04-08-2012 10:22 AM
04-09-2012 10:41 AM
Please make sure when you want to view your projects list that you click My Lulu > My Projects. The Dashboard view does not show the full list of projects in your account, and it does not distinguish between print books and eBooks. If you have lots of projects on Lulu, scroll down to the bottom of your projects list, and use the numbers to navigate through the pages. The projects that you have recently worked on, or created, will be listed before the older projects. If eBooks were created for you, they will be listed first, and you will need to navigate back through the list to find your print versions.
If you are receiving the "Hmm this project is unavailable" error, you will need to contact support directly:
This is likely related to an issue we have identified regarding the View/Buy links not redirecting to the product pages; a support agent can provide you with a working link until the issue is resolved.
wbrells - you should be receiving a response to your email support case today
04-11-2012 06:41 AM
This has happened too all of my my previously bought print books too.
I'm soooooooooooo not happy with lulu.
And why should we have to remake the books like someone suggested? We didn't delete them! Lulu should not have got rid, it's pathetic.