Sold 1 Since But No Details [ Edited ]

[Jepps]

Hello Lulu.

On my Dashboard it says I have sold 1 copy of  "a book" since 6th March 2012.

However when I view details there is no mention of this sale, only previous sales. I have made sure the current/most recent date is selected but no information is provided.

Why does this sale not display in My Revenue? 

Please help, thanks. 

[kevinlomas]

Only Lulu Help can answer that I suspect.

[Jepps]

Hmm. I've searched Lulu Help but no luck.

[kevinlomas]

No, I mean actually ask Lulu via Help >> email.

[ErinW]

Hi Jepps,

Kevin is corrected; for specific, account-related issues like this, the best thing you can do is contact Lulu Support via live chat or email:

www.lulu.com/support

A support agent will be able to check your account and investigate the issue further.

Thank you!