03-22-2012 10:46 AM - edited 03-22-2012 10:46 AM
Thank you for opening a support case; you should receive an email response from us today. If you have any questions or problems, please reply to that email to contact support directly.
03-28-2012 12:33 PM
I purchased a book yesterday but can't read it. http://www.lulu.com/account/downloads.php is blank. I filed a ticket yesterday but no reply yet (issue number 00695769)
How do I read the book? Please help me.
04-06-2012 02:10 PM
I have noticed a delay over the last few days in a book making it to the Download area.
You should go to your My Lulu, My Downloads and see what is available there.
Give it an hour and if it is still not there then contact Support
04-09-2012 04:00 PM
i would like to contact someone by phone b/c i am not getting anywhere with the website. the downloads section will not open, the page is always blank. i do not want to lose the opportunity to lose my ebook since i can not get a refund. i have sent support tickets and there has been no reply in terms of help.last ticket id is 00700580.please help me asap.