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Reader
maximusscriptorius
Posts: 4
Registered: ‎02-16-2010

Having trouble purchasing my own books that are "private" and not in my storefront

I have been having trouble when I try to buy my own books from my dashboard. When I click the "view/buy" option, I get this message: "Hmmm, we can't find this product, but we have many other great offerings!"

This have never happened before. If I add the book to my storefront, I can buy it.

Please help.

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Reader
jschulte666atgmaildotcom
Posts: 1
Registered: ‎02-24-2010

Re: Having trouble purchasing my own books that are "private" and not in my storefront

Me Too!! What's going on, anyone know?

John

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Author
baronstaniford
Posts: 45
Registered: ‎02-11-2010

Re: Having trouble purchasing my own books that are "private" and not in my storefront

[ Edited ]

It seems that everything has gone haywire since Lulu revamped the site.  I've been having the same problem, as well as links going to the wrong product.  There's already a discussion thread on this here - http://connect.lulu.com/t5/General-Discussions/What-happened-to-the-PRINT-versions-of-my-books/td-p/...

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Community Moderator
Glenn_H
Posts: 1,421
Registered: ‎02-09-2012

Re: Having trouble purchasing my own books that are "private" and not in my storefront

Following the March 17th release of our new commerce engine, a subset of Lulu customers reported issues when following links to specific product pages.  Our Engineering Team recently identified the root cause of this behavior, and we are releasing a fix tomorrow, April 17th at 12 PM EDT. This release will require zero down time and there will be no interruption of service.  Following the release, all product pages will be immediately available to view and buy.

We sincerely apologize for the inconvenience and appreciate your continued patience.

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