Nick,
Please begin with a 'sitemap' rubric'd in the main menu at the top of 'homepage' that would open to a full page of JUST that sitemap fully laid out.
To say: we must be given clear and distinct indicators/choices of where to go in order to do what; and the most commonsense format would likely be in a standard 'outline' structure -- whether by 'tree' or 'paragraph' or whatever doesn't matter provided the headings and subheadings and links make sense, i.e., are intuitive, as it were.
As it is, for instance, 'Community' and 'Support' open to the same page: 'Support'
Isn't the sense of redundancy overriding any surmisal of integration via that dual listing?
Once the 'map' is in place, the three or more options you mention in your post here could all be present, each stating its uniqueness, no?
Normally, seems to me and mine, a well laid out sitemap is its own explanation, as one can see at a glance the totality as an overview and thus get a feel for the logic in its layout.
As it is now, I, and apparently many others, get the impression that each page -- including the homepage ... and thereafter -- was modeled by a message board with sticky-notes placed first-come-first-guarded helterskelter from corner to corner as space permitted. Any sense of rationale got lost early on.
Hope this helps,
Richard
