Customer's Name

[lenozhka]

Hello everyone,

is there any way to find out the name of the customers who bought my book, or the state they are in? I can't seem to find this info anywhere in my account.

thank you.

[Ken Anderson]

No.
This has been discussed many times before.

[Eric Begbie]

The problem is that, although they buy your books, they are customers of Lulu. In the UK, the Data Protection Act would prevent Lulu from divulging this info to 3rd parties (i.e. you or me) and I assume similar legislation exists in other countries.

Also, as you will probably sell many more books through Amazon than via Lulu direct, the info would be very incomplete in any case.

[NickPopio]

Ken and Eric are correct. We do not divulge information on buyers.

[Peter May]

But you could ask purchasers to contact you..

Update the letter sent to purchasres automatically by Lulu and say something like "Thanks for buying my book; I'd love to know who and where you are -- please email me at ......

[NickPopio]

Great advice, Peter! You rock!

[SRCBA]

Since we just made of first real sale (Hooray!), I just found out that there is no viewable record for customers.  since we are published in a seven volume series, I edited the TY email to say "if you would like to informed when additional volumes are published . . ." and asked the customer to reply to the email to placed on a notificiation list.  Alternately, you could start a "Facebook" page and invite your customers to "friend you" in the TY email so that they can stay in touch.

[Cary_Penrose]

Good advice, SRCBA!