01-16-2012 07:54 PM
Does anyone know if there is an issue with the uploader as I downloaded the A5 template and even though I used that and choose the A5 book size the uploader is STILL resizing the book?
Why is this happening? I haven't used lulu for awhile but I can't see what I'm doing wrong?
01-16-2012 08:34 PM
01-17-2012 10:21 AM
Unfortunately, without the ability to look at your project in the publishing wizard, and the document that you are uploading for your interior, it is hard to diagnose the reason for the re-sizing issue that you are experiencing.
If the problem is still occurring, I recommend that you visit the support page, and select the live chat option to discuss the problem with a support agent. They will be able to access the project and could help you find the source of the error.
You could also open an email support case with a description of the problem; just be sure to include the project ID number (to the left of your title in your My Projects list) so the agent will know which project you are working on.
01-17-2012 08:34 PM
01-22-2012 07:36 PM
It says that it has resized the page to match the book size (the page count went from about 306 to 310).
Odd thing I transferred the document to my wife's laptop and it comes out as the same pages as when I upload it.
Must have been my PC doing something weird.
Thanks for the help anyway