Forgot Login Email or Password?

by on ‎07-06-2010 03:15 - edited on ‎05-03-2013 02:20 by Community Moderator Community Moderator (56,668 Views)

To log in to Lulu.com, you will need to enter the email address with which you registered. Here are a couple things to keep in mind when entering your login details:

  • Watch for incorrect spelling and typographical errors.
  • Passwords are case-sensitive.
  • Email addresses are not case-sensitive.

If you can't remember your password:

  • Click Log In at the top of the page.
  • Click in the Email Address field. The log in window opens.
  • Click the Forgot Your Password? link.

    Forgot Password.png

  • Enter the email address used to create your Lulu account.
  • Click Reset My Password.
  • If the address you enter is registered to an active Lulu account, a Password Reset email will be sent to that email address. If you do not receive the Password Reset email in a timely fashion, please check your Spam folder for the message.
  • Click the link in the message or copy and paste it into your Internet browser.
  • Enter your new password on the Password Reset page and then re-type it.
  • Click Set New Password.
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