We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Cosa devo fare se il mio eBook non può essere scaricato correttamente?

Questo può essere causato dalle impostazioni del firewall, da problemi di collegamento o da un problema con l'ebook. Controla le impostazioni del collegamento e del firewall. Se continui ad avere problemi per scaricare l'ebook, contatta il servizio clienti.

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