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At this time, we're investigating the problem and looking for a solution.
If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.
While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.
We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.
Libro retirado que ha sido comprado y que no aparece en ganancias
Buenas. He apenas publicado mi libro en dos formatos: americano y bolsillo. Por varios motivos he decidido retirar la edición de bolsillo, el cual he venido a saber posteriormente que había sido comprado, pero no aparece en mis ganancias y no sé si el libro llegará a esa persona. ¿Me pueden resolver el problema?
Gracias,
Alexandra
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Gracias por su mensaje. Le pido que comience un caso de asistencia mediante nuestra página de Ayuda.
www.lulu.com/support
De esta manera puedo comunicarme con usted directamente y en privado.
Atentamente,