We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Really disappointed

I have just received a printed photo book and was extremely disappointed by the quality of the binding which is extremely poor. I can see no way of reporting my disappointment on the site, so I am trying this route. Please will someone come back to me. I have used Lulu a lot to proof various books and I have been really satisfied up until now.


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