We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

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We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Why doesn't my cover fit my book.

I'm trying to do a wrap around cover. I have uploaded my pdf and all looks fine but when I download it to check, the front cover appears to be larger than the back. Then on the review section where you see the three small pictures of the cover - front, back and spine - the spine is wider and has taken part of the front cover?  I have checked all measurements and they are correct. Spine is the right width for the pages.

Spine 1.459 cm, Overall cover 31.72 x 21.622 cm, spine begins at 15.13 cm

Am I missing something basic?

Answers

  • If you haven't already, I suggest reaching out to our support team. They can examine the project and cover more closely and hopefully explain why the file is being distorted.
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