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Problems up Loading Photos

Some of my photos upload just fine. Others do not. Instead of my photo showing in the side bar, a graphic of a calendar appears making it impossible to add that image to my calendar.


I have double checked my sizing. Everying I've uploaded is 3375 X 2625 at 300 DPI. They are all .jpg's


What is going on?


Screen Shot Lulu Calendar.jpg




  • You should create a support case and one of our Support Agents will help you out with that.

  • I am having a problem with the last 5 photos that I uploaded. The thumbnails in the right section shows a "camera" icon.

    I need to see my photos.


  • They are frame placeholders to drag your images in to once uploaded.

  • I'm having the same problem. I started a ticket to get help and I'm waiting for their reply. Did anyone ever solve your problem?

  • I'm having the same problem. Did anyone ever help you with yours?

  • The problem is most likely an issue with the JPG images. Our system cannot use "Progressive JPGs" and if any of your images are saved this way, you'll see that camera icon when they upload. The easiest fix is to resave the image as a normal JPG or as a PNG and upload it again.

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