Orders Error At lulu
I am an author at Lulu, everything seemed okay at the beginning and at last when people started to order my books, some of the orders did not appear on my Revenue Track. I reach support but in vain, they came with all types of explanation trying to figure out their system here and there, and also that my buyers had a problem with their credit card so their payments failed. But those buyers did received my books with email proving their books SHIPPED. Since these people are my relatives i had the real proof they bought my books and they showed it to me. But on my Tracking in VAIN, nothing appeared even after several chat with the support.
If anyone can help me through this, i would be grateful!!!