Lulu Support As I Perceive
I write this to draw the attention of Lulu bosses.
1 A few of my support requests are pending for a while. It disables the author's effort to go through his own decision making through the publishing process.
2 One important issue right now concerns my order for three copies of my book. I had requested a hold a couple of days back so that it could be fulfilled with print files from a revision I had planned a few hours later.
3 I uploaded the revised file. And now in managing my distribution, I am still held at "Buy A Proof Copy." How many am I supposed to buy ? How much does Lulu want me spend before I gain access to further the publishing process ?
Right now, I am just feeling harassed by the unresponsiveness of support and the systemic inflexibilities.
Please help now. Thank you.