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Can't save and finish

Hi All

I have actually been published with Lulu since 2004 and used the forums since then (not 2010), but not so much lately.
I have a problem with one of my ebooks (Sir Ernest Satow's Diaries 1912-20, Vol. 2) , of which i have already produced eight revisions which have been accepted and it is now already on iBooks. 
With the ninth revision (tidying up what I saw on Adobe Digital Editions) I got the following error message: "We encountered an unrecoverable error. If you are unable to complete the publishing process, please contact support."
I have contacted support, and they gave me a ticket, but no answer yet.
Is this (not being able to save and finish) a common problem?

Thanks for any help.

Ian


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