We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Help with ppi for images

When I first uploaded  images for my picture book, there were dpi issues which I was able to rectify, but then it came back saying the ppi needed to be changed, what went wrong to make this happen and how do I rectify this issues without going through many more changes?
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Comments

  • The images should show individually which ones have low resolution concerns with a small yellow triangle in the corner of the image. The best thing to do is re-upload those at a higher resolution.

    Be aware too that stretching or zooming in on the image after you add it to the page will affect the resolution. When possible, it is best to resize the image to fit the image frame prior to upload.
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