We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Getting error message when trying to revise and when I tried to make a new book, just to see

Good morning, I attempted to edit I received the following message "Please visit Lulu Support for more assistance.." at the 'Making Your Print-Ready File' section each time after the upload. I tried to create another and got the same message. i can be contacted above or [email protected] Thank you, hear from you soon, Kind regards.


  • Solved now I think,
  • Em_PressEm_Press Professor
    I get it 80% of the time. I go back and forth until the book goes through. Problematic conversion software.
     A citizen of the world.

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