We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Is the site working ?

Maybe you could have some sort of status page.
My cover 'processing' has now been doing nothing for over an hour. The same cover was processed in 2 minutes earlier (it seems like a very long time ago).
So is the site broken or is it supposed to be this rubbish ???
Does it just showing a blank screen mean anything ? It used to do that and then turn out it had uploaded the cover but the whole thing just gets worse and worse.

Comments

  • Getting the same problem here, so guessing the site is having problems :/
  • There was a reported issue with finalizing PDF conversion this evening. One of our IT staff just restarted that server, so conversions should be working again wothout issue.
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