We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

User names?

I was under the impression I could change my name as displayed in the forums, but when I try to and click Save, an entire page tells me I don't have permission to do that! Did I use it wrong?

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