Print Ready File not working!

I've been publishing on Lulu for several years so I know what I am doing. Just getting that out there.


I am trying to get our latest book uploaded and it accepts the file but then when I make the print ready file it tells me there is an error. I thought maybe it was a site thing so I walked away last night only to be here again this morning with the same problem.  Doesn't matter if I send up a word document or a pdf.  I put in a trouble ticket and have no response and I really need to get this resolved.


Anyone else have this problem or have thoughts on fixing it?

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