We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.


Hi everybody,


new here. I was using the Content Creation Wizard to create a book and when I uploaded it I got a screen saying to please download for review which I did. Upon review it is a black page with nothing on it. The only option is to Save and Cotinue. Somehow I think that's the wrong course of action. When I open the pdf it looks fine. What should I do? 


  • Hi Tatsu,

    First, I would try downloading the PDF for review a second time. It sounds a little like the download failed.

    If you still see the print ready file as a blank page, reach out to our support team and they can assist you - www.lulu.com/support
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