We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Book not being shelved?

Hi, I keep getting this message:

 

"Oops! You've arrived here before our system could shelve this product.

We'll reload this page automatically. When the product is ready, this message will disappear." 

 

Is this common or is there a way to resolve this?

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