We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Grainy b&w photos

I have ordered 30 copies of my book and am horrified to see that the photos have been printed in such a way as to appear grainy and with visible lines through them.


The original photos were of high quality - most of them from a photographic agency - but I can't sell my books in this state.


I have raised a ticket with Lulu for some sort of refund - even partial - and will keep you all posted. 


  • Be sure to send an image highlighting the image problem. If it was a printer problem, we'll get it sorted out for you!
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