We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Thank you, Lauren!

 

I never had a chance to thank you for all your hard work and answering my endless support tickets. I hope by some miracle you read this

 

Thank you so  much!! I wish you well.

 

--Maggie

 A citizen of the world.

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