We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Hardcover conversion working

Hardcover project went through, one minor glitch of Contact Support, I went back and forth once and it was fine.


Perfectbound still stuck. Maybe it's this one project. I may have to ask Support to release the ISBN so I can start from scratch.



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