Always Failed To Upload Ebook Cover

I  have problem, always failed to upload my ebook cover to lulu

 

This warning box coming

 




"The file you uploaded doesn't seem to be a supported image file type. Please check your file and try again."

 

try jpeg and png always failed, try other browser failed too.

 

I need help 

 

Lulu team help us, what happened?

 

Thank You



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