We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Chapters? Help on them?

I do not understand why my "chapters" doesnt work for the EPUB interiror file. I do not have any chapters I just have one work from one author and then move onto the next one. The help page doesnt make any sense and doesnt help solve my problem 

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