We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Publisher Qustion

Hello - really appreciate Lulu.com. I have a question. After uploading files for my book and getting to the last page filling out the informaton about the book, can I use Lulu.com as the publisher?

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