We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

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We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Ineligible for Distribution

Hello,

 

A couple of weeks ago, I published my second ebook here. Last week, I discovered that it was ineligible to go anywhere other than the Lulu store. Three problems were cited. I sent the suggestions to the person who formatted the book and he made sure that all the requirements were met before sending me a new epub.

 

I did a revision and uploaded the new, improved epub. Still, I just discovered that my book is ineligible for iBooks, Nook, Kindle, etc. I tred to manage my distribution but am unable to even click on those other distributors. Even worse, there is no explanation as to what the problem is. I have received no email notices about a problem.

 

So how can I fix this? I've contacted Lulu's technical help, but a response could be days away.

 

Thanks to everyone who responds.

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