We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.


I recently uploaded an EPUB file to Lulu eBooks. This was the second revision of this book and I was surprised when Lulu email me and said there was a problem with the metadata; (i.e. the book title and author name on the front cover was not the same as the book title and author name). This is probably because I have included 'Foreword by Kev Richardson' on the front cover.


My question is this: do I need to change both the image I upload on the Lulu wizard and also the front cover image in the EPUB file. I have deleted 'Foreword by Kev ... " from the image uploaded to lulu and am hoping I do not need to pay for another revision to the EPUB file!!!!


  • I would contact support with that one. I think you should be good so long as the metadata matches (cover, title, copyright page) but the best way to be sure is to have someone on the service team review it.
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